Questions
Before you order.
Which service should I choose?
Choose a Quick Check for one formulation and one clear question. Choose a Diagnostic Report when variation keeps coming back and you need ranked causes and a test plan. If several formulations or process steps are involved, start with a Process Review conversation.
Is laboratory testing included?
No. Reviews are remote and use the data you provide. If key measurements are missing, the review says which ones are needed and how to run them.
What if my data is not enough?
Data readiness is checked before you are invoiced. If gaps appear during the work, they are stated in the report together with what can and cannot be concluded.
How is confidential information handled?
Start with a non-confidential summary. An NDA can be agreed before you share sensitive data. Share only information you are authorised to disclose.
How do I pay?
By PayPal invoice, which accepts major credit cards without a PayPal account, or by international bank transfer. Quick Checks are paid in advance; Diagnostic Reports 50% at the start and 50% on delivery.
Do you guarantee a root cause or a yield improvement?
No. The output is an evidence-based assessment and a prioritised plan. Changes must be validated under your own operating and safety procedures.